pjili believes that great gaming and responsible play go hand in hand. This page gives you everything you need to stay in control — tools, resources, and honest information about keeping gambling fun and safe.
For most Filipino players, gaming on pjili is a form of entertainment — like watching a PBA game, going to the movies, or hanging out at a family bingo night in Quezon City. It's fun, social, and something you do with a budget in mind. That's exactly the kind of gaming experience pjili is built to support.
Responsible gaming at pjili isn't just a page on our website — it's a set of tools, policies, and practices baked into the platform itself. We enforce a strict 21+ age policy across all pjili accounts. We give every player access to deposit limits, session timers, cool-off periods, and full self-exclusion tools — all accessible directly from your account settings, without needing to contact support.
pjili's responsible gaming framework aligns with PAGCOR's player protection standards and the broader Philippine government's approach to regulated gaming. We take our duty of care seriously, because we know that gambling — even at low stakes with a ₱20 minimum deposit — can become a problem for some players if the right guardrails aren't in place.
The golden rule at pjili is simple: only gamble with money you can afford to lose, and only for as long as it stays fun. The moment it stops being fun, or the moment you find yourself chasing losses or gambling with bill money, the tools on this page are here to help you pause, set limits, or step away entirely.
You set a gaming budget before you play and stick to it, no matter what.
You treat losses as the cost of entertainment, not as money you "need to win back."
You take regular breaks and play for a limited time each session.
Gaming doesn't interfere with work, school, family time, or daily responsibilities.
You only deposit money that is already set aside for leisure, not for essentials like rent, food, or bills.
You can stop playing whenever you want to, without feeling anxious or compelled to continue.
All of these tools are available free of charge to every registered pjili player. Access them directly from your account settings at any time.
Set a daily, weekly, or monthly cap on how much you can deposit into your pjili wallet. Reductions take effect immediately. Increases require a mandatory 72-hour waiting period to prevent impulsive decisions.
Set a reminder that pops up after you've been playing for a set duration — 30 minutes, 1 hour, or a custom time. A gentle nudge to take a break, grab some water, and check in with yourself.
Need a short break? Activate a 24-hour, 48-hour, or 72-hour cool-off period from your account settings. During a cool-off, you cannot deposit or place bets — but your account remains open for review.
If you need a longer break, self-exclude for 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked — no deposits, no bets, no loopholes.
Every bet, deposit, and withdrawal is logged in your pjili account history. Review your real spend at any time — no estimates, no surprises. Honest numbers help you make better decisions.
pjili enforces the PAGCOR-mandated 21-year minimum age at registration and may request supporting documents at any time. Accounts confirmed to belong to minors are permanently suspended without appeal.
Problem gambling can develop gradually — it doesn't always look like what you'd expect. These are some of the signs that gambling may be moving from entertainment to a concern, for you or someone you care about:
Spending more money on gambling than originally planned, or increasing bets to feel the same excitement.
Chasing losses — continuing to play specifically to try to recover money already lost.
Borrowing money, selling possessions, or using household funds (rent, groceries, tuition) to gamble.
Feeling restless, irritable, or anxious when not gambling, or when trying to cut back.
Hiding gambling activity from family, friends, or a partner — lying about how much time or money is being spent.
Gambling interfering with work, school attendance, family responsibilities, or relationships.
Feeling that gambling is the only way to escape stress, problems, or negative emotions.
Recognizing one or more of these signs doesn't mean you have a severe problem — but it does mean it's worth pausing and using pjili's tools or reaching out to a professional for a frank conversation.
Answer these five questions honestly. This isn't a clinical test — just a simple way to check in with yourself about your current gaming habits.
Self-exclusion is one of the most effective tools available to players who want to take a break. Here's how to activate it on pjili — it takes less than two minutes.
Access your account via pjili Login. Make sure you're logged into the account you want to exclude — self-exclusion is account-specific.
Navigate to your profile settings. The Responsible Gaming section contains all player protection tools including limits, cool-offs, and self-exclusion.
Choose your exclusion duration: 30 days, 90 days, 6 months, 1 year, or permanent. We recommend erring on the side of a longer exclusion period if you are unsure.
Confirm your self-exclusion request using the OTP sent to your registered Philippine mobile number. This step prevents accidental or unauthorized exclusions.
Your account is locked immediately. pjili support cannot override an active self-exclusion at the player's request. This protection is intentionally strict to be effective.
You don't have to deal with problem gambling alone. The following organizations provide free, confidential support to Filipinos affected by gambling-related issues:
The National Center for Mental Health operates a 24/7 crisis hotline available to all Filipinos. Call 1553 from any Philippine mobile or landline. Free, confidential, and staffed by trained mental health professionals.
PAGCOR — the Philippine Amusement and Gaming Corporation — oversees responsible gaming standards for all licensed operators including pjili. Players can contact PAGCOR directly to report concerns, file complaints, or request inclusion on the national exclusion registry.
GA Philippines runs peer support meetings in Metro Manila, Cebu, Davao, and other major cities. Meetings are open to anyone who believes they may have a gambling problem — no membership, no fees, and completely confidential.
Gam-Anon provides support groups for the families and loved ones of people affected by problem gambling. If a family member's gambling is affecting your household in Manila, Quezon City, Makati, or anywhere in the Philippines, Gam-Anon offers a safe space to talk.
Call the NCMH Crisis Hotline — free, confidential, 24/7 across the Philippines.
National Center for Mental Health — available on all Philippine mobile networks
Set your limits, know your budget, and enjoy pjili as the entertainment it's meant to be. 21+ only.
Play Responsibly on pjili